The Law & You
Frequently asked questions
What are clients rights?
Statement of client's rights
- You are entitled to be treated with courtesy and consideration at all times by your lawyer
and other lawyers and personnel of your lawyer's office.
- You are entitled to an attorney capable of handling your legal matter competently and
diligently, in accordance with the highest standards of the profession. If you are not satisfied
with how your matter is being handled, you have a right to withdraw from the
attorney-client
relationship at any time (court approval may be required in some matters and your attorney
may have a claim against you for the value of services rendered to you up to the point of
discharge.
- You are entitled to your lawyer's independent professional judgment and undivided
loyalty uncompromised by conflict of interest.
- You are entitled to be charged a reasonable fee and to have your lawyers explain at the
outset how the fee will be computed and the manner and frequency of billing. You are
entitled to request and receive a written itemized bill from your attorney at reasonable
intervals. You may refuse to enter into any fee arrangement that you find unsatisfactory.
- You are entitled to have your questions and concerns addressed in a prompt manner and to
have your telephone calls returned promptly.
- You are entitled to be kept informed as to the status of your matter and to request and
receive copies of papers. You are entitled to sufficient information to allow you to participate
meaningfully in the development of your matter.
- You are entitled to have your legitimate objections respected by your attorney, including
whether or not to settle your matter (court approval of a settlement is required in some
matters).
- You have a right to privacy in your dealings with your lawyer and to have your secrets
and confidences preserved to the extent permitted by law.
- You are entitled to have your attorney conduct himself or herself ethically in accordance
with the code of professional responsibility.
- You may not be refused representation on the basis of race, creed, color, religion, sex,
sexual orientation, age, national origin or disability.
What are clients Responsibilities?
Statement of client's responsibilities.
- The client is expected to treat the lawyer and the lawyer's staff with courtesy and
consideration.
- The client's relationship with the lawyer must be one of complete candor and the
lawyer must be appraised of all facts or circumstances of the matter being handled by the
lawyer even if the client believes that those facts may be detrimental to the client's cause or
unflattering to the client.
- The client must honor the fee arrangement as agreed to with the lawyer, in
accordance with law.
- All bills for services rendered which are tendered to the client pursuant to the agreed
upon fee arrangement should be paid promptly.
- The client may withdraw from the attorney-client relationship, subject to financial
commitments under the agreed to fee arrangement, and, in certain circumstances, subject to
court approval.
- Although the client should expect that his or her correspondence, telephone calls and
other communications will be answered within a reasonable time frame, the client should
recognize that the lawyer has other clients equally demanding of the lawyer's time and attention.
- The client should maintain contact with the lawyer, promptly notify the lawyer of any
change in telephone number or address and respond promptly to a request by the lawyer for
information and cooperation.
- The client must realize that the lawyer need respect only legitimate objectives of the
client and that the lawyer will not advocate or propose positions which are unprofessional
or contrary to law or the Lawyer's Code of Professional responsibility.
- The lawyer may be unable to accept a case if the lawyer has previous professional
commitments which will result in inadequate time being available for the proper
representation of a new client.
- A lawyer is under no obligation to accept a client if the lawyer determines that the
cause of the client is without merit, a conflict of interest would exist or that a suitable
working relationship with the client is not likely.
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